^{TERMS OF SERVICE}

1. Introduction

Welcome to Flecha Jiu Jitsu ("Flecha," "we," "us," or "our"). These Terms of Service ("Terms") govern your participation in our classes, programs, events, and use of our facilities, services, and website (collectively, the "Services"). By enrolling, participating, or accessing our Services, you agree to be bound by these Terms.

2. Membership and Enrollment

Eligibility: Members must be at least 18 years old or have parental/guardian consent to participate. Certain classes may have age or skill-level restrictions.Registration: To participate, you must complete a registration form and provide accurate personal information. You agree to update us with any changes to your contact or health information.Membership Plans: Membership options (e.g., monthly, annual, or class packages) are subject to the terms outlined at registration. Payments are non-refundable except as stated in our cancellation policy.Guest Policy: Non-members may participate in designated trial classes or open events with prior approval and a signed waiver.

3. Code of Conduct

Respect: Treat all instructors, staff, and fellow students with respect. Harassment, bullying, or discriminatory behavior will not be tolerated.Safety: Follow all instructions from instructors and adhere to safety guidelines. Report injuries or unsafe conditions immediately.Hygiene: Maintain personal hygiene, including clean attire (gi or no-gi) and trimmed nails. Remove jewelry before training.Facility Use: Use equipment and facilities responsibly. Do not bring food, drinks (except water), or prohibited items into training areas.

4. Health and Safety

Health Disclosure: You must disclose any medical conditions, injuries, or limitations that may affect your participation. Consult a physician before starting training if you have health concerns.Assumption of Risk: Jiu jitsu involves physical exertion and inherent risks of injury. By participating, you acknowledge and accept these risks.Waiver: All participants must sign a liability waiver before training. Parents/guardians must sign for minors.Emergency Procedures: In case of injury or emergency, we may administer first aid or contact emergency services. You are responsible for associated costs.

5. Payment and Billing

Fees: Membership fees, class fees, or other charges are due as agreed upon at registration. Late payments may incur fees or suspension of access.Auto-Renewal: Monthly memberships automatically renew unless canceled in writing at least 30 days before the renewal date.Refunds: Refunds are not provided for unused classes, memberships, or missed sessions, except in cases of serious injury (with medical documentation) or at our discretion.Price Changes: We reserve the right to adjust fees with 30 days’ notice.

6. Cancellation and Termination

Member Cancellation: You may cancel your membership with 30 days’ written notice. No refunds will be issued for partial months.Termination by Flecha: We may terminate your membership or deny access for violating these Terms, non-payment, or behavior deemed unsafe or disruptive.Class Cancellations: We reserve the right to cancel or reschedule classes due to low attendance, instructor availability, or unforeseen circumstances.

7. Intellectual Property

All logos, training materials, and content provided by Flecha Jiu Jitsu are our intellectual property. You may not reproduce, distribute, or use them without permission.Photography or video recording during classes requires prior approval. Approved media may be used for promotional purposes by Flecha.

8. Limitation of Liability

To the fullest extent permitted by law, Flecha Jiu Jitsu, its instructors, and staff are not liable for any injuries, damages, or losses arising from your participation in our Services, except in cases of gross negligence or intentional misconduct.

9. Governing Law

These Terms are governed by the laws of [Insert State/Province and Country]. Any disputes will be resolved in the courts of [Insert Jurisdiction].

10. Changes to Terms

We may update these Terms at our discretion. Changes will be communicated via email, posted on our website, or displayed at our facility. Continued use of our Services constitutes acceptance of the updated Terms.

Privacy Policy

1. Introduction

Flecha Jiu Jitsu is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with our Services, including our website, registration forms, and in-person interactions.

2. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, date of birth, address, emergency contact details, and payment information.Health Information: Medical conditions, injuries, or limitations disclosed to ensure safe participation.Usage Data: Information about your interactions with our website, such as IP address, browser type, and pages visited.Media: Photos or videos taken during classes or events, if you consent to their capture.Other: Information provided through surveys, feedback forms, or communications with us.

3. How We Collect Information

Directly from You: When you register, complete forms, make payments, or communicate with us.Automatically: Through cookies and analytics tools on our website (e.g., Google Analytics).From Third Parties: From payment processors or partners hosting events, with your consent.

4. How We Use Your Information

We use your information to:

Provide and manage our Services, including class registration, scheduling, and billing.Ensure safety by tracking health disclosures and emergency contacts.Communicate with you about classes, events, promotions, or updates.Improve our Services through feedback and usage analysis.Promote our gym via photos/videos, with your consent.Comply with legal obligations or protect our rights.

5. How We Share Your Information

We do not sell your personal information. We may share it:

With Service Providers: Payment processors, scheduling platforms, or IT services, under strict confidentiality agreements.For Safety: With medical personnel in emergencies.With Consent: For promotional media or event partnerships.As Required by Law: To comply with legal processes or government requests.

6. Data Security

We implement reasonable measures to protect your information, such as encryption for payment data and secure storage for health records. However, no system is completely secure, and we cannot guarantee absolute protection.

7. Your Rights and Choices

Access and Update: You may request access to or updates of your personal information by contacting us.Opt-Out: You can opt out of promotional emails by clicking “unsubscribe” or contacting us. You cannot opt out of essential communications (e.g., billing or safety notices).Cookies: Adjust your browser settings to manage cookies on our website.Media: You may opt out of being photographed or recorded during classes.

8. Data Retention

We retain your information for as long as necessary to provide Services, comply with legal obligations, or resolve disputes. Inactive member data may be deleted after [Insert Timeframe, e.g., 2 years] unless otherwise required.

9. Children’s Privacy

Our Services are not intended for children under 13. We do not knowingly collect personal information from children under 13 without parental consent. If you believe we have such data, contact us to have it removed.

10. Third-Party Links

Our website may contain links to third-party sites (e.g., payment processors). We are not responsible for their privacy practices. Review their policies before providing information.

11. International Users

If you access our Services from outside [Insert Country], your information may be transferred to and processed in [Insert Country]. By using our Services, you consent to this transfer.

12. Changes to Privacy Policy

We may update this Privacy Policy. Changes will be communicated via email, posted on our website, or displayed at our facility. Continued use of our Services constitutes acceptance of the updated Policy.

13. Contact Us

For questions, requests, or concerns about these Terms or our Privacy Policy, contact us at:

Email: [email protected]

Phone: 702-599-2632

Address: Flecha Jiu Jitsu, Henderson, Nevada 89011

Effective Date: April 21, 2025